SALES SUPPORT ADMINISTRATOR
Hybrid Working
Dependent on experience
Our Sales Support Admin team has experienced such growth in the last number of months that we now need a Sales Support Administrator to join our team.
Within this role you will provide administration and support services to assist the running of the Sales function within the Outsource Group.
Purchasing & Stock Control
- Assist and review quotes as directed from the Sales Director / Account Manager and source prices on items including hardware and software from recognised suppliers
- Negotiate with suppliers and agree prices in consultation with Sales Director / Account Manager ensuring competitive prices, timely delivery of items and items match the exact specification
- Generate Purchase orders on company system and follow up with suppliers on purchase orders regarding delivery dates and any queries
- Check off goods received into the system daily to ensure up to date information for sales and technical teams
- Maintain the goods in area
- Manage incidental sales and customer renewals.
Additional duties
Sales Support
- Provide ongoing admin sales support for the Sales Team
- Answer calls and forward as is appropriate.
- Where possible identify or refer potential growth opportunities in existing clients to Sales Team
- Manage workloads and ensure completion to invoicing in a timely fashion.
Customer Renewals
- Review customer licensing renewals
- Follow up / seek clarification on any queries in relation to renewals
- Update the Company system regarding renewals as required.
Customer Service
- Develop and maintain positive working relationships with clients.
- Ensure customer queries are dealt with in a timely fashion
Technical and system knowledge
- Maintain and ensure ongoing advancement of your IT knowledge to enable effective communication with the customers / suppliers.
- Attend in-house and external training sessions in key products and their application.
General
- Develop shared learning opportunities within and across teams
- Assist other staff and Directors with ad hoc duties / projects as required
- Any other duties as deemed by the Team Lead to be within the scope of your skills
- Attend in house and external courses, including correspondence courses to develop your skills and product knowledge throughout your career with Outsource.
Experience required
- Experience in a Sales Support team generating quotes and working with Account Managers
- Experience of purchasing and managing a ‘goods in’ department
- Experience working with line of business applications
- Experience with invoicing.
Skills required
- A ‘can do’ attitude
- Great communication skills
- Motivated
Apply today by uploading your CV below.