Sales Support Administrator

Hybrid working

Salary dependent on experience

We currently have an opportunity for an experienced Sales Support Administrator who is keen to progress their career with successful, ambitious and growth orientated Managed Security & Services  Provider.

Successful candidates will have the “Outsource DNA” a friendly, professional, and dynamic approach with customers and staff.

Job Summary: We are seeking a dynamic and experienced Sales Support Administrator to join our team. A Sales Support Administrator plays a critical role in ensuring the smooth operation of a sales team. They provide administrative and organisational support to the sales department, allowing sales representatives to focus on generating revenue and closing deals.

Key Responsibilities:

Administrative Support:

1. • Provide ongoing admin sales support for the Sales Team.
   • Answer calls and forward as is appropriate.
   • Manage workloads and ensure completion to invoicing in a timely fashion.

Customer Relationship Management:

1. • Maintain and update customer records in the system, ensuring accuracy and completeness of information.
   • Assist in customer licensing renewals and manage ongoing customer communication.
   • Ensure customer queries are dealt with in a timely fashion, to maintain positive working relationships with clients.

Order Processing:

1. • Process sales orders, ensuring accuracy and timely entry into the system.
   • Negotiate with suppliers and agree prices in consultation with the Account Managers ensuring competitive prices, timely delivery of items and items match the exact specification.
   • Generate Purchase orders on company system and follow up with suppliers on purchase orders regarding delivery dates and any queries.
   • Check off goods received into the system daily to ensure up to date information for sales and technical teams.

Miscellaneous:

1. • Perform other related duties as assigned by the Team Leader or other senior staff.

 Experience:

• • 1-3 years of experience in a sales support, administrative, or customer service role.
  • Experience of purchasing and managing a “goods in” department.
  • Experience with line of business applications and invoicing.

Skills:

• • Strong organisational and time management skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
  • High attention to detail and accuracy.

Company Benefits

You will receive a wide range of company benefits including:

• Work/life balance
• Family friendly environment
• Hybrid working model
• Day off for your birthday
• Team Building
• Learning and development opportunities
• Regular social events
• Private Medical cover through Vitality
• Health Care Cash plan through Westfield
• Life insurance cover
• 31 days holiday with extra days for long service

Please note: All applicants must possess the legal right to work in the UK & a basic Access NI check will be completed upon successful appointment.

Outsource Group is an Equal Opportunities Employer.

Apply today by uploading your CV below.

Check out our careers page to find out more about the range of benefits you can expect, read comments from a few of our staff and find out more what it is like to be part of our diverse Outsource team. 

Or get in touch with our People Team at recruitment@osgroup.co.uk to set up a virtual coffee and have a chat!