Fibre broadband is where a fibre cable runs from an exchange to a street cabinet that contains broad band equipment.  From here it is linked to premises via an existing copper network, which then connects to fibre broadband.  This results in lightning- fast download speeds with more resilience and stability than traditional broadband.

  • Surf, upload or download data quickly, even when several users are on the same connection
  • Enjoy higher quality voice and video calls
  • Less waiting time for rich media, large files and online business processes
  • Utilise more cloud computing resources, thereby reducing hardware and software expense
  • Additional bandwidth will improve the performance of Virtual Private Networks, making uploading and downloading of files more efficient – employees can work remotely more easily

Everything you need for superfast internet connectivity.




Leased Lines provide the best and most reliable Internet service experience you can possibly hope for.

Unlike some of the “fibre” products you see advertised, leased lines actually give you a dedicated fibre installed directly to your premises and give you a fully private, uncontended internet solution (meaning you share it with no-one). You get the same speed up and down (“Fully Synchronous”) and at the same time (it is “Full Duplex” meaning a 50Mbps solution is capable of transferring 50Mbps in both directions at the same time).

The service is more expensive than a copper-based solution as it comes with guaranteed performance and rapid service level agreements. Leased Lines typically offer 99.99% guaranteed up-time and come with a rapid 2hr response and 4hr fix guaranteed.

Leased lines are used by businesses that need high speed reliable Internet access 24 hours a day, seven days a week giving greater peace of mind. They offer dedicated, uncontended bandwidth ensuring that the maximum line speed is always available when required.

A leased line is inherently secure in its own right because it operates as a point to point service. However, if a connection is provided to the Internet additional security services will need to be implemented such as firewalls. We can provide a full range of managed security products to ensure that you are fully protected.

You can actually save a considerable amount of money through vast improvements in performance, reliability and uptime, thereby improving organisational efficiency. This can apply from small companies with few users up to large companies with thousands of users.


Leased Lines range in bandwidth from 10Mbps up to 1Gbps (which is 1000Mbps). For speeds higher than 1Gbps you can purchase an HCS circuit “High Capacity Service”, however for the vast majority of businesses in the UK this would be overkill.

The industry average lead time for a new leased line, from order to completion is from 65 to 90 working days

This is the time advised by the fibre carriers (the people who actually own and lease the fibre in the ground) and therefore it is very difficult for anyone to promise a faster install as the delivery against that promise is out of their control. However, the delivery team at Outsource will endeavour to work with providers to ensure lines are installed as quickly and efficiently as possible.


When you purchase a Leased Line you are generally presented with an installation cost and an ongoing monthly rental cost. The costs presented are fixed, however the solution is proposed based on your install falling inside the allocated “Network Build Budget”. To determine if this is the case a physical site survey is required, where an engineer will plan and cost the route from your building to the local network exchange.

The term “subject to survey” is used across the industry as a physical site survey is required to determine that the proposed route is viable, accessible and the delivery is within budget. If it is determined that your install falls outside of the network build budget you would be presented with ECCs “Excess Construction Charges”.

Where the costs of delivery to your building fall outside of the fibre carrier’s network build budget, the costs above and beyond the budget are deemed to be “Excess Construction Charges”. When these costs have been identified you have the choice of accepting them or cancelling the contract (with no financial penalty). The “subject to survey” clause protects the customer from entering into an open-ended contract as no-one will know the true costs for the delivery of fibre to a specific building until that building and the proposed route has been surveyed in detail.

If the Excess Construction charges amount to less than the carrier’s allowance, you essentially get the installation free as these costs are covered by the UK Government.

For costs over the carrier’s allowance, you can pay the difference and continue or abort with no obligation

No charges are incurred by placing an order.


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