Technical Support Engineer
Hybrid Working
Salary dependent on experience
We currently have an opportunity for an experienced Technical Support Engineer, who is keen to progress their career with a successful, ambitious and growth orientated Managed Services & Security Provider.
Successful candidates will have the “Outsource DNA” a friendly, professional, and dynamic approach with customers and staff.
You will be responsible for delivering professional and knowledgeable client support respecting agreed SLA’s bringing resolution to issues in a timely fashion. We are keen to attract motivated, ambitious and technically skilled support engineers across our existing support teams based in Antrim and Cookstown.
Experience required
To be considered suitable for a role you should have experience of most of the following
- A number of years experience in a L2/3 support role within a MSP environment
- Microsoft related qualifications and certifications are essential
- Hands on experience and understanding of switching, firewalls, routers and wireless AP’s are desirable
- Experienced with Windows server and virtualisation (VMware and Hyper-V)
- Demonstrate your knowledge and understanding of Windows based operating systems
- Competent Office 365 administrator
- Experienced with Active directory, DNS, DHCP and Group Policy
- Experienced in the use of Veeam Backup Solutions or similar product
- Possess strong written documentation skills and have excellent verbal communication skills.
You will receive a wide range of benefits including
- Work/life balance
- Family friendly environment
- Hybrid working model
- Day off for your birthday
- Team building
- Learning and development opportunities
- Regular social events
- Medical cover
- Life insurance cover
- Bereavement leave
- 30 days holiday with extra days for service
- Pension scheme
This is a great opportunity for anyone wanting to develop their career in a growing business – apply today by uploading your CV below.