Vacancy – Technical Support Engineer
Hybrid working
Salary dependent on experience
We currently have a vacancy for an experienced Technical Support Engineer who is keen to progress their career with successful, ambitious and growth orientated Managed Security & Services Provider.
Successful candidates will have the “Outsource DNA” a friendly, professional, and dynamic approach with customers and staff.
Job Summary: You will be responsible for delivering professional and knowledgeable client support respecting agreed SLA’s bringing resolution to issues in a timely fashion. We are keen to attract motivated, ambitious and technically skilled support engineers across our existing support team based in Antrim.
Experience/Skills:
- At least 3- 5 years’ experience in a Level 3 support role with strong networking skills.
- Experienced with Windows server and virtualisation (VMware and Hyper-V).
- Demonstrate your knowledge and understanding of Windows based operating systems.
- Competent Office 365 administrator.
- Experienced with Active Directory, DNS, DHCP and Group Policy.
- Experienced with Microsoft Intune and mobile device management.
- Experience in the use of Veeam Backup Solutions or similar product.
- Microsoft related qualifications and certifications are essential.
- Possess strong written documentation skills and have excellent verbal communication skills.
Preferred Skills:
- Experience of working within an MSP environment.
- Hands on experience and understanding of switching, firewalls, routers and wireless APs.
Company Benefits
You will receive a wide range of company benefits including:
- Work/life balance
- Family friendly environment
- Hybrid working model
- Day off for your birthday
- Team Building
- Learning and development opportunities
- Regular social events
- Private Medical cover through Vitality
- Health Care Cash plan through Westfield
- Life insurance cover
- 31 days holiday with extra days for long service
Please note: All applicants must possess the legal right to work in the UK & a basic Access NI check will be completed upon successful appointment.
Outsource Group is an Equal Opportunities Employer.
Apply today by uploading your CV below.