Delivering Services and Smiles

2020-10-29

We began 2020 with a determination that this year would be one to remember as the company celebrated 20 years in business.

Our planned celebrations in the European sun were quickly adapted and transformed to collaborating whilst connecting remotely from home and innovating new ways of working. Technology environments are typically fast paced so our teams adapted quickly and responded positively to change by creating new ways to support customers and deploy new services to meet growing demands.

In typical Outsource fashion our people have excelled with frequent emails and messages from customers across every area of the business to extend thanks for the positive and professional experiences they have encountered.

Check out more about a recently completed project that involved an infrastructure and connectivity refresh, for PAYESCAPE, in the link below

Case Study Payescape

Managing Director John Borland commented of the experience:

“The Outsource team worked through every challenge to ensure the range of IT solutions were implemented to enable us to re-locate to our new premises on time and without hitch, despite all the additional restrictions brought by Covid. They kept in touch with regular updates throughout, delivered expert training, and allowed us to remain secure and operational. They have removed the internet speed and performance issues which has eliminated frustrations from my team, who are also delighted with the new phone system and all the functionality it delivers. I would highly recommend their range of services, the entire project was a pretty painless experience and I look forward to developing our relationship further in the future.”

Whist this year may be like none of us imagined our teams have simply supported each other and responded to every challenge together. By utilising technology to deliver services and solutions that ensure we continue to deliver on our promise to MAKE LIFE BETTER for our customers.

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