Posts Tagged ‘it jobs’
Vacancy – Technical Support Engineer
We currently have a vacancy for an experienced Technical Support Engineer who is keen to progress their career with successful, ambitious and growth orientated Managed Security & Services Provider.
Successful candidates will have the “Outsource DNA” a friendly, professional, and dynamic approach with customers and staff.
Job Summary: You will be responsible for delivering professional and knowledgeable client support respecting agreed SLA’s bringing resolution to issues in a timely fashion. We are keen to attract motivated, ambitious and technically skilled support engineers across our existing support team based in Antrim.
Experience/Skills:
- At least 3- 5 years’ experience in a Level 3 support role with strong networking skills.
- Experienced with Windows server and virtualisation (VMware and Hyper-V).
- Demonstrate your knowledge and understanding of Windows based operating systems.
- Competent Office 365 administrator.
- Experienced with Active Directory, DNS, DHCP and Group Policy.
- Experienced with Microsoft Intune and mobile device management.
- Experience in the use of Veeam Backup Solutions or similar product.
- Microsoft related qualifications and certifications are essential.
- Possess strong written documentation skills and have excellent verbal communication skills.
Preferred Skills:
- Experience of working within an MSP environment.
- Hands on experience and understanding of switching, firewalls, routers and wireless APs.
Company Benefits
You will receive a wide range of company benefits including:
- Work/life balance
- Family friendly environment
- Hybrid working model
- Day off for your birthday
- Team Building
- Learning and development opportunities
- Regular social events
- Private Medical cover through Vitality
- Health Care Cash plan through Westfield
- Life insurance cover
- 31 days holiday with extra days for long service
Please note: All applicants must possess the legal right to work in the UK & a basic Access NI check will be completed upon successful appointment.
Outsource Group is an Equal Opportunities Employer.
Apply today by uploading your CV below.
Check out our careers page to find out more about the range of benefits you can expect, read comments from a few of our staff and find out more what it is like to be part of our diverse Outsource team.
Or get in touch with our People Team at recruitment@osgroup.co.uk to set up a virtual coffee and have a chat!
Employee Spotlight – Jonny Weir
Employee Spotlight – Jonny Weir
Our employees are the backbone of the Outsource Group, consistently delivering exemplary service and security to our customers. Today, we’re excited to post the next in our “Employee Spotlight” series with Jonny Weir, where we highlight the incredible work our staff do to drive Outsources’ success.
🌟 Meet Jonny, our indispensable Senior Account Manager. He’s the joker of the pack and provides our customers with first class service, always on hand to make sure each of our valued customers are guided expertly on their digital and cyber security journey’s.
We took some time out to ask Jonny some questions on his vital role at Outsource Group in our Employee Spotlight series:
1. What is your job title?
Depends on the day, officially Senior Account Manager but when Sandra is in the office its official coffee maker.
2. How long have you worked for the Outsource Group?
I have been blessing Outsource Group with my presence for coming on 6 years.
3. What is your favourite thing about working for the Outsource Group?
It’s definitely not the people like everyone says!!!… only joking although the people are all great. I would have to say the customers I get to work with on a daily basis.
4. What was your motivation for picking the career you now work in?
Being totally honest I didn’t want to work in IT, but my careers teacher arrived at the house when I couldn’t get into tech to be a spark and told my mum she had enrolled me in an IT course, as a few people know I used to be an engineer (that’s the running joke but I was)
5. What is the most rewarding thing about your job?
Working for a company that stands by its staff. It also would be completing projects with customers and seeing how they have grown on both their digital and security journey.
6. Where do you see yourself in five years’ time?
Probably still asking Eamonn for that new coffee machine, still working with Outsource, driving to keep being the number one MSSP.
If you are interested in joining our team Visit our Careers Page, or contact us at recruitment@osgroup.co.uk with your details and we will contact you for a chat.