Posts Tagged ‘sales support’
Outsource Welcomes Karl Ledwith
Outsource Group Welcomes Karl Ledwith to the Outsource Group
A warm welcome to Karl, the newest member of TeamOutsource, joining us as Sales Support as part of our Customer Engagement Team.
The entire Outsource Group extends wishes for a prosperous and fulfilling tenure.
At Outsource, we believe in fostering a dynamic and inclusive work environment where every team member can grow and succeed. We are committed to creating a workplace that values innovation, collaboration, and professional growth.
We are always on the lookout for talented individuals who share our passion for excellence. If you are curious about other roles within Outsource, we invite you to explore our careers page and join our team. We have a variety of exciting opportunities available across different departments, including sales, marketing, IT, and more. Whether you are just starting your career or looking to take the next step, we have something for everyone.
Visit our Careers, Jobs – Outsource Solutions (osgroup.co.uk) to see our live vacancies and learn more about what it’s like to work at Outsource. Joining our team means becoming part of a company that values your contributions and supports your professional development
Vacancy – Technical Support Engineer
We currently have a vacancy for an experienced Technical Support Engineer who is keen to progress their career with successful, ambitious and growth orientated Managed Security & Services Provider.
Successful candidates will have the “Outsource DNA” a friendly, professional, and dynamic approach with customers and staff.
Job Summary: You will be responsible for delivering professional and knowledgeable client support respecting agreed SLA’s bringing resolution to issues in a timely fashion. We are keen to attract motivated, ambitious and technically skilled support engineers across our existing support team based in Antrim.
Experience/Skills:
- At least 3- 5 years’ experience in a Level 3 support role with strong networking skills.
- Experienced with Windows server and virtualisation (VMware and Hyper-V).
- Demonstrate your knowledge and understanding of Windows based operating systems.
- Competent Office 365 administrator.
- Experienced with Active Directory, DNS, DHCP and Group Policy.
- Experienced with Microsoft Intune and mobile device management.
- Experience in the use of Veeam Backup Solutions or similar product.
- Microsoft related qualifications and certifications are essential.
- Possess strong written documentation skills and have excellent verbal communication skills.
Preferred Skills:
- Experience of working within an MSP environment.
- Hands on experience and understanding of switching, firewalls, routers and wireless APs.
Company Benefits
You will receive a wide range of company benefits including:
- Work/life balance
- Family friendly environment
- Hybrid working model
- Day off for your birthday
- Team Building
- Learning and development opportunities
- Regular social events
- Private Medical cover through Vitality
- Health Care Cash plan through Westfield
- Life insurance cover
- 31 days holiday with extra days for long service
Please note: All applicants must possess the legal right to work in the UK & a basic Access NI check will be completed upon successful appointment.
Outsource Group is an Equal Opportunities Employer.
Apply today by uploading your CV below.